Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of J R

J R

May 1, 2026

5  out of  5
rating by J R
"Everyone here is always very helpful and friendly."
Profile photo of Jason Kaminsky

Jason Kaminsky

April 30, 2026

5  out of  5
rating by Jason Kaminsky
"The agent was prompt in replying to me and responsive. Easy to communicate wiith. Everything was very professional."
Profile photo of Valerie Street

Valerie Street

April 23, 2026

5  out of  5
rating by Valerie Street
"Glenn and Kim are the best!! I have been a client for over 30 years and they are always friendly and help me no matter what the situation is, with a smile. You will always get five star service from them."
We responded:
"Thank you Valerie for your many years of business and for recognizing Kim. She's been with us 27 years and has become an outstanding office manager and team leader to George, Tyson and Deb."
Profile photo of David Reeder

David Reeder

April 23, 2026

5  out of  5
rating by David Reeder
"We've been insuring our vehicles and homes with Glenn since 1981. Glenn and his entire staff have been so helpful over the years. Kim T. has been especially caring and supportive. When there have been issues with State Farm on the corporate level, Glenn, Kim, and the team have stepped in to advocate for us with great results. You don't find that type of involvement from online insurance companies! Like a good neighbor, Glenn and his staff are there!"
We responded:
"Dave, thanks SO MUCH for your "online insurance companies" comment! Yes, price is important - but certainly not more important than the "Good Neighbor" service we really try to provide. Thank you for your shout out to Kim and for your many years of loyal business!"
Profile photo of Heather Leone

Heather Leone

April 22, 2026

5  out of  5
rating by Heather Leone
"Kim T. always makes you feel welcomed and greets you with her Beautiful Smile! Even when greeting you the phone you can still hear the smile in her voice. Kim’s vast knowledge of insurance is apparent and stands out with how much attention she pays to each and every detail! Even if it might seem small to someone else. Nothing slips by Kim. If you were previously working with a fellow co worker of hers and you call in and that person isn’t there or is not available at that time she is extremely thorough, will ask detailed questions if something stands out to her that she wants to verify is the exact coverage you need/want. She ALWAYS goes above and beyond what you would expect!!! Everyone at Glenn Eckert’s, State Farm office knows who you are as a person even if you haven’t met in person yet. You are not just a policy number on a computer screen to them like you are at other insurance offices and companies, at Glenn Eckert’s, State Farm you are Family and they look after you, and your insurance coverage and policies with immense detail as they do for their own individual families! I know I’ve had all my insurance policies with them for 34 years!!! Sincerely, Heather Leone"
We responded:
"Heather, thank you for your very kind words and yes, isn't Kim just the best! Throughout the years we've enjoyed building a relationship with you and your parents - we've been through a lot and look forward to many more years together!"
Profile photo of MADDIE BURKART

MADDIE BURKART

April 21, 2026

5  out of  5
rating by MADDIE BURKART
"Working with Glen Eckerts team is wonderful. Everyone is very helpful, Professional and super sweet."
We responded:
"Thank you Maddie for your kind words and your 5 Star review!"
Profile photo of Laura Boxdorfer

Laura Boxdorfer

April 21, 2026

5  out of  5
rating by Laura Boxdorfer
"Everyone was friendly and professional. Been going to Glenn for years."
We responded:
"Laura, thank you for your 5 Star review and your many years of business!"
Profile photo of Sue Salisbury

Sue Salisbury

April 17, 2026

5  out of  5
rating by Sue Salisbury
"We have been will Glenn for 43 years! I actually started with his father, then Glenn took over our policy's. I have never had a bad experience with Glenn and his employees. Every one of them are the nicest, most understanding people to deal with! I never ever thought about leaving Glenn or switching companies. Glenn Eckert and his team are the best! You won't find better!! Glenn is your agent!"
We responded:
"Sue, THANK YOU for your many years of business and your very kind words! We value your loyalty and the opportunity to insure your family."
Profile photo of Tedd Trabert

Tedd Trabert

April 15, 2026

5  out of  5
rating by Tedd Trabert
"If this isn’t what “good neighbor” is supposed to feel like, I don’t know what is. Working with Glenn Eckart State Farm Insurance has been nothing short of exceptional. They’ve wrapped coverage around my entire life—home, cars, jewelry, umbrella—and somehow still manage to make it feel personal, thoughtful, and completely centered on me. What stands out most: • I’m treated like I matter. Every interaction feels intentional, respectful, and genuinely caring. • They advocate for me—not the insurance company. At no point do I feel like I’m being “managed”—I feel protected. • Real guidance when it counts. Whether navigating home issues or working through a car accident, they’ve been steady, smart, and incredibly supportive. • Family-first mindset. Every recommendation, every conversation—it’s clear they’re looking out for my family’s best interests. This isn’t just insurance. This is partnership. This is trust. This is peace of mind. If you want coverage that actually shows up for you, Glenn and his team are the gold standard."
We responded:
"Tedd, THANK YOU for you very kind words! It's hard to say what "the best" insurance really means, but we believe it extends way beyond the price. Being there when you need us and trying our very best to solve problems are two of our main customer goals. Thank you for your trust and we're so happy we can bring you "peace of mind." We value relationships and we're happy to have one with you!"
Profile photo of Richard Forkosh

Richard Forkosh

April 9, 2026

5  out of  5
rating by Richard Forkosh
"Been working with Glenn and his team since 1982. This week I worked with George to establish a renters policy for an apartment. He was very professional and timely in responding to my immediate needs. He did a great job in bring my project to fruition. Thank you George for a job well done!"
We responded:
"Thank you very much for the kind words, Rick. I'm glad George was able to assist you and we're glad we can continue working with you after all these years. 44 years now, my gosh. "
Profile photo of Carlos Santana

Carlos Santana

April 7, 2026

5  out of  5
rating by Carlos Santana
"I had a great experience working with Glenn Eckert and his team. Everyone is always professional, responsive, and genuinely helpful throughout the process. Actually, Glenn has been my parents agent for over 20 years, and I honestly can’t remember a time they didn’t receive a birthday card from him. He even sent one when I got married, which says a lot about the level of care and thoughtfulness you can expect. We really appreciate the effort from the entire team. Highly recommend working with them!"
We responded:
"Thank you Carlos for your very kind words. Yes, we are fortunate to have been your parent's agent for a long time, and we still send out birthday cards! We're happy to have you and your bride with us!"
Profile photo of Joe Kubasta

Joe Kubasta

April 6, 2026

5  out of  5
rating by Joe Kubasta
"They were very pleasant to work with and were extremely helpful- they went above and beyond to help me - switching to them was a no brainer!"
We responded:
"Thank you very much for the rating & review, Joe. We're so glad our staff was able to take care of you so efficiently and we look forward to working with you for years to come. "
Profile photo of caleb rueweler

caleb rueweler

April 3, 2026

5  out of  5
rating by caleb rueweler
"Kim Thompson has been fantastic to work with, always willing to help with any questions I have."
We responded:
"Isn't Kim just the best?!? She knows how to get things done. Thanks Caleb for the shout out!"
Profile photo of Brad Swallow

Brad Swallow

April 1, 2026

5  out of  5
rating by Brad Swallow
"George Sirois is an amazing representative for both Glenn Eckerts office and for Statefarm Insurance company. He is always extremely pleasant to work with, he always answers all my questions and is extremely prompt in returning my calls. I have been with Statefarm for 45 years and it's because of Glenn Eckert, George Sirois and the entire Eckert team. I really appreciate all of the team for always helping me through any questions or issues that I might have.....keep up the great work and support you give to my family."
We responded:
"Thank you Brad for your shout out! George has become an important member of our team - his people skills are top notch! Thanks for your many years of business and for your help going back to 1981- those were the days!"
Profile photo of Nicholas Frisella

Nicholas Frisella

March 24, 2026

5  out of  5
rating by Nicholas Frisella
"I just wanted to take a moment to give Glen Eckert and Kim Thompson the highest rating possible. I’ve had both my auto and home insurance through their office for over ten years, and they have consistently taken excellent care of me. Their service has always been reliable, professional, and genuinely customer-focused. Highly recommend!"
We responded:
"Thank you Nick - we appreciate your many years of business! Hope to see you at the office during April for our 45th anniversary appreciation event!"
Profile photo of Ryan Moore (NoMaD_CBM73)

Ryan Moore (NoMaD_CBM73)

March 20, 2026

5  out of  5
rating by Ryan Moore (NoMaD_CBM73)
"great service and very friendly. they are great people to work with have taken really good care of me. thanks Glenn, Kim and the gang. thank you guys."
We responded:
"Thank you so much for the great review, Ryan! We really appreciate your feedback and we're glad our whole team was able to assist you and Katie. "
Profile photo of Todd Kurzenberger

Todd Kurzenberger

March 18, 2026

5  out of  5
rating by Todd Kurzenberger
"I am almost 50 years old and my parents ever since I can remember. My sister continues to use Glenn as well. I have used Glenn since I was 16 for car insurance and now he insures my three cars, house, and life insurance as well. His staff is amazing, especially Kim Thompson. They give top notch service every time I call and need something. I truly trust Glenn and his staff!"
We responded:
"Thanks for taking the time to share Todd. We love to hear good news about car insurance, house insurance and life insurance. The better news is that now you have us on your side to help if you have to file a claim. We appreciate your business, and we agree Kim is terrific!"
Profile photo of Dave Kane

Dave Kane

March 12, 2026

5  out of  5
rating by Dave Kane
"My wife was recently involved in an auto accident that was not her fault and the adjuster for the driver who caused the accident was being difficult. George was very helpful in resolving the situation and getting us a rental vehicle. I’ve had State Farm insurance since I was 16 years old and have always had a good experience with them. Glenn is a great agent!"
We responded:
"Thank you Dave for your kind comments! George is very helpful with claim issues and does a lot of work behind the scenes trying to move claims forward and untangle the red tape. Thanks for your many years of business!"
Profile photo of Janet Evans

Janet Evans

March 5, 2026

5  out of  5
rating by Janet Evans
"I called yesterday to pay my premiums & guess what? The gentleman with whom I spoke informed me of a discount on my car insurance was I elated. I drive very little these & unfortunately, as all else prices continue to rise everywhere. I've been with State Farm it seems forever. It's great to have an insurance company that cares about their safe drivers & loyalty to continue to do the fair thing. I couldn't have more pleased with the young man's handling of this & the time he took with me but what else should I expect from State Farm. Thanks so much. J.Evans"
We responded:
"Jan, thanks so much for your kind comments! I'm happy to hear you appreciated the service you received from George and I really liked your comment about "doing the fair thing." Is there any other way to treat each other? Thank you for your many years of loyal business and safe driving!"
Profile photo of Edward Luhmann

Edward Luhmann

March 2, 2026

5  out of  5
rating by Edward Luhmann
"Just wanted to get car cards for new period and review add ons for home owners. All done quickly and easily."
We responded:
"Thank you very much for the good feedback, Ed! I'm glad our team could take care of your needs to quickly and efficiently, and we look forward to doing that for years to come. "
Profile photo of Stacy Brinkley

Stacy Brinkley

February 28, 2026

5  out of  5
rating by Stacy Brinkley
"Glenn Eckert’s office has an outstanding team! Excellent customer service, always helpful with questions and is always delightful to talk to. I have been with Glenn Eckert and his team for 20 plus years and would recommend them to anyone in the St Louis area!"
We responded:
"Thank you Stacy for your very kind words and for your many years of business! We’re fortunate to have a team of dedicated professionals working together to provide quality customer care."
Profile photo of Jamie Schonlau

Jamie Schonlau

February 19, 2026

5  out of  5
rating by Jamie Schonlau
"Kim was wonderful, as she always is! She explains everything in a way that is understandable. Over the last 20 or so years she has always kept in contact, even when I was not a customer, to see if it was possible to come back as a customer! I am currently back with State Farm and she is still providing excellent customer service!"
We responded:
"Thanks so much Jamie! We're lucky to have Kim as our Office Manager - she's the best! And we're lucky to have you as our customer! No company always has the lowest rates, but we sure try to have the highest standards for customer service! Thanks again."
Profile photo of Paula Pepke

Paula Pepke

January 28, 2026

5  out of  5
rating by Paula Pepke
"Kim gave me the exact numbers for exactly what I needed. There was No If you don’t sign now the prices could go up. She made getting my insurance simple, quick and to the point. Thanks so much Kim!"
We responded:
"Thank you very much for your good words, Paula. We're so glad Kim was able to get you set up with everything you needed, and we look forward to working with you for a long time to come. "
Profile photo of Pamela Worsham

Pamela Worsham

January 8, 2026

5  out of  5
rating by Pamela Worsham
"Kim assisted me on navigating what I need to update on my home & auto insurance. Kim also set up a convenient appointment for me to speak with George about my life insurance policies. Everyone in this office has always been very helpful."
We responded:
"Thank you very much, Pam! We're so glad Kim was able to assist you and we will all continue to do so. "
Profile photo of Robert Buckner

Robert Buckner

January 7, 2026

1  out of  5
rating by Robert Buckner
"one star is an over rating. State Farm has denied and refused to honor my claims and lie and continue to rufuse to pay claims after 22 months i ask for a returm call. You continue to hide and lie."
We responded:
"Bob, I'm sorry to hear State Farm has not responded to your request for a return phone call. I've again asked the adjuster to contact you. You know we've tried our best to move your claim along. We've spent as much time as you wanted to discuss your claim either in person or over the phone. And I believe George helped facilitate an earlier claim payment on your behalf. I wish we had had more authority to assist with your claim."